This product is good. Was delivered within 3 days of ordering. The Color match really matches my own hair color. Easy to use, should come with a big toothed comb and synthetic hair conditioner for combing out strands reconditioning the hair back to the soft look and touch. If strands are pulled they do come out. Suggest any long strand just cut even with the rest dont pull. Velcro can get hair stuck in it or in your hair, but it is very secure. Love the product wear it often